Privacy Policy for Swara Software Technologies

Effective Date: August 28, 2025

1. Introduction

This Privacy Policy outlines how Swara Software Technologies ("we", "our", or "us") collects, uses, shares, and protects personal information of users ("you") who access our website and services.

2. Information We Collect

• Personal Information: Name, email address, phone number, address, and other contact details.
• Health Information: Patient records, medical history, prescriptions, and diagnostic reports.
• Technical Information: IP address, browser type, device information, and usage data.

3. How We Use Your Information

• Provide and manage our hospital management services
• Respond to inquiries and provide customer support
• Improve our website and services
• Send updates, newsletters, and promotional materials (with consent)
• Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Authorized hospital staff and healthcare providers
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.

7. User Rights

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@riteshpanchal.in
Phone: +91-8000862246
Address: FIFTH FLOOR, I-501, SRUSHTI LAVIS, OPP SHAYAM, VILLA-II,NEAR HARIDARSHAN CROSS ROAD, NIKOL, Ahmedabad, Gujarat, 382350

By using our website and services, you agree to the terms of this Privacy Policy.